How will my order be shipped? How much does it cost?
All orders are sent using the following company:
How long will it take for my order to arrive?
In most cases, we will process your order within 48 hours. From there, shipping time will depend on where you live. Our products usually ship within 3-7 BUSINESS days. Once your order has shipped, you will receive a shipping confirmation via email with a tracking number. But For some Pre-sale products, the shipping time will depend on the stock time show on the product page. Due to the impact of the COVID-19, the shipping may have a delay, wish you can understand, thanks.
Effective as of June 6, 2017.
Novostella reserves the right to not offer an exchange or refund if the above-mentioned terms are not met.