Effective as of June 6, 2017.

Novostella respects and concerns about your privacy when developing our website. As such, we are committed to being transparent and open. This Privacy Policy generally explains how we collect information from our customers, and what we do with that information we received.

Information Collection

We may collect information from you when you register on our site, place an order, leave a question or subscribe to our newsletter.When ordering or registering on our site, as appropriate, you may be asked to enter your name, email, billing and shipping address or phone number. You may, however, visit our site anonymously.

Information Usage

Any information we collect from you may be used in one of the following ways:
- Processing transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. 
- Sending periodic email updates on our products, offers, or customized content that may be of interest to you.
- Improving customer service by effectively responding to your specific requests and support needs.
- Allowing us to understand how visitors navigate our site and optimize user experience.
- Addressing network integrity and security issues.
- Investigating, preventing or taking actions regarding illegal activities, violations of local laws, rules, and regulations.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Information Security

Novostella takes security seriously and cares about the integrity of your personal information. We use website security measures consistent with current best practices to protect our website, email and mailing lists. These measures include technical, procedural, monitoring, encryption and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website Privacy Policy.

Changes of Privacy Policy

Novostella reserves its right to amend or otherwise change this privacy policy, as it deems necessary or appropriate because of legal compliance requirements or changes in Novostella’s business practices. If you have provided us with an email address, we will endeavor to notify you through emails, of any material change to how we will use personally identifiable information.

Contact Us

If you have any questions or comments about this policy, please contact us by email at shop@novostella.net.

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