FAQ

1) How should I place wholesale order?

Wholesale orders will be proceeded online at  https://www.ustellartech-b2b.com/apps/shop

After the wholesale account is activated, you can check the order form to see the price and place order.

2) Where will my order be shipped from? Shipping time?

  • United States - Ship from Walnut, CA 91789
  • United Kingdom - Ship from Glenfield LE3 8DX
  • European Union - Ship from Bremen 28197, Germany


Delivery from local warehouse takes 3-8 business days.
If you are not located in these countries, your wholesale order will be shipped from origin country--China. We provide shipping services to most countries.

3) What's the MOQ ? 

MOQ is 50pcs of each SKU.

4) How much is the shipping rate?

It's depending on the total weight of your order. The lowest shipping rate could be $0.2/pc .

5) What's the warranty policy?

All items are under 2 years warranty (strip lights offer 1-year warranty).

6) What payment method do you accept? 

We accept credit card, Paypal and wire transfer.

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